Medical AssistantHaverhill, MA

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Why You’ll Love This Job

Medical Assistant

Join our team at BrightView Health as a Medical Assistant and contribute to providing high-quality patient care by following established treatment program policies and procedures. As a Medical Assistant, you will adhere to current medical standards and practices while utilizing your medical skills for planning, assessment, intervention, and evaluation of patient needs. Additionally, you will be responsible for performing laboratory procedures in accordance with best practices, all under appropriate supervision.

RESPONSIBILITIES:

  • PATIENT CARE:
    • Complete patient vital signs, TB testing, and blood draws.
    • Facilitate timely and efficient patient flow for the duration of their visit.
    • Perform administrative duties to support patient flow as assigned.
    • Prepare specimens for shipping.
    • Maintain appropriate inventory of laboratory supplies and a sanitary, organized work environment.
    • Provide input on overall treatment philosophy, treatment services, and patient care.
  • COORDINATION AND COMMUNICATION:
    • Communicate with various teams regarding patient appointments.
    • Attend required meetings/huddles and collaboration within center team.
    • Consult team members on lab testing, results, and patient issues.
  • DOCUMENTATION AND COMPLIANCE:
    • Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
    • Timely review, posting, and dissemination of laboratory results.
    • Complete timely and comprehensive documentation into the Electronic Medical Records (EMR).
    • Maintain new and existing patient accounts, including insurance and billing information.

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired.
  • Prior experience with harm reduction a plus.

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Preferred: 2+ years of prior medical experience
    • Where applicable, Medical Assistant Certification strongly preferred 

 

  • EDUCATION:
    • Required: Highschool Diploma or equivalent.

BENEFITS AND PERKS 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

 

Apply Now

Job Number: 10282

Patient Services RepresentativeHaverhill, MA

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Why You’ll Love This Job

Patient Services Representative

Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit.

RESPONSIBILITIES:

  • ADMINISTRATIVE DUTIES:
    • Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
    • Schedule and confirm patient appointments.
    • Collect point of service payments, including patient copays and other forms of patient financial responsibility.
  • COORDINATION AND COMMUNICATION:
    • Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
    • Attend required meetings/huddles and collaboration within clinic team.
  • DOCUMENTATION AND COMPLIANCE:
    • Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
    • Familiarity with HIPAA and 42-CFR part 2 desired.

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries.
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE:
    • Preferred: 2+ years of prior front desk experience.

 

  • EDUCATION:
    • Required: Highschool Diploma or equivalent.

BENEFITS AND PERKS

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Apply Now

Job Number: 10283

Behavioral Health TherapistHaverhill, MA

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Why You’ll Love This Job

BEHAVIORAL HEALTH THERAPIST

 
Join our dynamic team as a Therapist where your passion for helping individuals on their journey to recovery will find purpose. As a Therapist, you will play a pivotal role in providing compassionate and evidence-based therapy to those seeking support for substance abuse. If you are dedicated to making a meaningful impact, thrive in a collaborative and supportive environment, and are committed to the highest standards of care, we invite you to contribute to our mission of fostering positive change in the lives of those affected by addiction. Take the next step in your career and be part of a team that is dedicated to transforming lives and creating a path to lasting recovery. 

 

RESPONSIBILITIES: 

  • CLINICAL CARE: 
    • Plan and conduct group therapy sessions and patient intake assessments. 
    • Assist with treatment planning and review progress towards treatment plan goals. 
    • Provide crisis and de-escalation techniques. 
    • Establish treatment plans at the individual patient level. 
    • Consistently provide primarily independent therapy sessions for patients with  Substance Use Disorder. 
    • Demonstrate competency for individual counseling. 
    • Conduct occasional individual counselor sessions as appropriate to competency level. 
  • COORDINATION AND COLLABORATION
    • Coordinate patient care with the onsite multidisciplinary team. 
    • Attend required meetings, including on-site staff meetings, supervision, multidisciplinary team meetings, individual and group supervision, and quarterly in-service. 
    • Carry and effectively manage a caseload of patients. 
  • DOCUMENTATION AND COMPLIANCE
    • Timely and comprehensively document all necessary treatment data into the electronic patient health record. 
    • Ensure adherence to all necessary regulatory and company compliance requirements. 
  • TRAINING AND MENTORSHIP 
  • Provide occasional training/onboarding support for new hire Counselor I. 
  • Offer training, onboarding, and mentorship support for new hire counselors within the site or adjacent clinics. 

 

KNOWLEDGE SKILLS, AND ABILITIES 

  • Excellent verbal and written communication skills 
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients. 
  • Competent at working with a diverse population of colleagues and patients.
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency. 
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment. 
  • Adaptable and agile within a dynamic work environment 
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc.) preferred. 
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements. 
  • Familiarity with HIPAA and 42-CFR Part 2 desired 
  • Prior experience with harm reduction a plus 

Skills & Qualifications

QUALIFICATIONS: 

  • EXPERIENCE 
  • Required: 1+ year experience as Counselor I or other relevant experience 
  • Preferred: 2+ years’ experience in relevant field 
  • EDUCATION: 
  • Required: Consistent with state-level regulation and requirements, at minimum master’s degree in mental health counseling or related field

 

LICENSES AND CERTIFICATIONS 

  • REQUIRED:  
  • Active clinical licensure consistent with state-level regulatory requirements
  • Licensure preferred: LADC I, LCSW, LICSW, LMHC 

BENEFITS AND PERKS 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

 

Compensation Range Based on Skills & Experience: $60,000-$80,000 annually.

Eligible for a 5k Sign-On Bonus!

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

Apply Now

Job Number: 8361