Operations Team Coordinator JobLawrence, MA

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Why You’ll Love This Job

Position Summary:
Reporting to the Site Operations Director, the Operations Team Coordinator is responsible for overseeing and directing team efforts in support of driving overall operational results, controls, and measurements to maximize productivity, and patient satisfaction.

Essential Job Duties:
· Oversees daily activities of team activities to ensure the timeliness and accuracy of patient flow through the site.
· Through training, leadership, and motivation, ensures performance, production, and quality targets are met or exceeded consistently.
· Identifies potential problems and opportunities for patient care; reduction of patient wait times.
· Identifies resolves and/or escalates major issues and service failures that impede daily operations and patient satisfaction.
· Works closely with the management team to build and maintain high-performance teams that are committed to delivering quality and timely service while promoting BrightView Health’s treatment philosophy.
· Engages in open communication with the Operations Director, Clinical Supervisor, and Medical Director to effectively and efficiently address any issues which could affect productivity/quality while ensuring both individual and team compliance with regulatory, legal, and audit standards;
· Recommends and conducts ongoing training, education, and development of core staff.
· Promotes supports and facilitates teamwork and harmony between all staff members by promoting and fostering a positive, visible teamwork attitude among all employees.
· Recognizes, addresses, and resolves issues/problems among/between Managers/Supervisors and team members reporting all such issues to the Site Director.
· Understands follows and enforces all federal, state, and local healthcare requirements.
· Communicates effectively and regularly with Site Director on work progress, staffing issues/concerns, disciplinary issues, etc.
· Coordinate and direct daily operations huddles with oversight from the Operations Director.
· Manage and assist staff on core operating systems and training needs.
· Maintains a high state of integrity and professionalism in carrying out the duties and responsibilities of this position.
· Supports all other special assignments as directed by the Site Operations Director.
· Excellent communication (written, verbal, and listening) and interpersonal skills in order to interface with and influence all levels of personnel from hourly employees to senior management in order to build or create their support or commitment.
· Demonstrated ability to manage multiple projects to successful completion.
· Proven strong attention to detail with a focus on quality.
· Demonstrated ability to perform in alignment with company mission and values.
· Proven PC proficiency in MS Office Suite (Word, Excel, PP, Outlook).
· Ability to build trust, gain support, and influence teams to implement change without direct supervisory control.
· Strong understanding and sensitivity to confidential matters.
· Strong negotiation skills with a commitment to reaching mutually desired outcomes.
· Strong ability to negotiate and resolve conflict between people.
· Demonstrated competency in coaching for business results, empowerment of others, leading/managing change, relationship building/coaching, and problem-solving.
· Proven ability to build, coach, and maintain high-performance teams.
· Demonstrate initiative exercises good judgment, exhibits strong profit orientation and have the ability to achieve results through others.
· Ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes. Ability to develop factual, logical courses of action, considering resources, constraints and company values.
· Strong attention to detail and the ability to prioritize work and meet deadlines.
· Ability to adapt quickly to change and open to considering new approaches to solving problems and work processes.
· Strong organizational skills with the ability to multi-task in a fast-paced work environment.
· Strong commitment to continuous self- improvement.
· Must be team-oriented with a commitment to working effectively with the Operations group or those outside formal lines of authority to accomplish both departmental and organizational goals.

Skills & Qualifications

Required Education/Degree:

Bachelor’s degree preferred

Required Certification/License:


Required Work Experience:
Minimum of two years in the behavioral health industry

Supervisory Responsibilities:
Provides indirect supervision for up to 20 team members and approximately 500+ patient census. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Travel Requirements:
The Operations Team Coordinator may be required to travel to the Company offices and cover offices based on business needs.

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Job Number: 5202

Therapist JobLawrence, MA

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Why You’ll Love This Job

On-Site, Fully Remote, Hybrid Options Available 

$5,000 Retention Bonus 

About BrightView Health 

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach. 

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment and Clinical Services.  

 We continue to grow our presence nationwide as we stay committed to serving patients and saving lives! 

Position Summary:  

The Substance Use Therapist is responsible for providing clinical services to individuals with a substance use disorder under supervision and based on evidence-based practices. The SUD therapist will work with individuals, families, and groups to promote optimum health while in recovery from substance use disorder. 

Job Responsibilities: 

  • Deliver Substance Use Disorder treatment under clinical supervision. 

  • Coordinate patient care with onsite medical team. 

  • Use ASAM criteria and acquired information to provide accurate least restrictive care to individuals, groups, and families. 

  • Administer, score, and perform initial screening tests and evaluations. 

  • Assure documentation is completed with contract regulatory agency requirements and best practices. 

  • Provide interventions, treatments and utilize evidence-based therapy. 

  • Complete documentation within specified timeframe using Electronic Medical Records. 

  • Attend required meetings including individual and group supervision, treatment team meeting, and quarterly in-service. 

Skills & Qualifications

Job Qualifications: 

  • Master’s Degree in Mental Health Counseling or Related Field required 

  • Independent (LICSW, LMHC, LMFT) or Dependent licensure (LCSW, LADC I) preferred 

What BrightView Has to offer 

  • PTO (Paid Time Off) 

  • Immediately vested and eligible in 401k – BrightView will match 100% of the first 3% of Employee contributions and 50% of the next 2% of contributions.  

  • Company sponsored ongoing training and certification opportunities. 

  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 

  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 

  • Tuition Reimbursement after 1 year in related field 

Compensation range (based on skills, experience & licensure): 65k-75k unlicensed & 75k-90k licensed

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Job Number: 4744

Addiction Nurse – LPN JobLawrence, MA

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Why You’ll Love This Job

Position Summary

$5000 BONUS

The Addiction Nurse is responsible for working with patients in need of services around their recovery.   The Nurse will work directly with all disciplines in managing and monitoring patients through ambulatory detoxification, stability and maintenance in medically assisted treatment (MAT), provider professionally tapering from MAT, dispensing services, medication reviews, mental status screens, drawing/organizing/resulting laboratory testing, conducting health histories, medication education, in facility nurse visits, infectious education and referral, medical case management, and crisis intervention. Multitasking is a must.  Travel to multiple locations as needed.  A good blend of medical, psychosocial, and addictions is preferred.  Monday to Saturday hours and all six major holidays off. 

Essential Job Duties:

  • Patient engagement in ambulatory detoxification from initial inductions to office visits conducting medical/psychosocial/addiction/laboratory/drug screens/medication services for patient recovery.  
  • Maintain Infection Control and provide training to both staff and patients on the health & safety policies
  • Comply with the BrightView Infection Control plan which includes personally utilizing universal precautions
  • Maintains medication inventories.
  • Manages patient medication prescriptions and drug administration
  • Obtaining Prior Authorizations for Medications when needed
  • Enters dosing orders into Dispensing software and statewide database. 
  • Case management and referrals to other levels of care, ie; medical/dental/infectious disease/discharge planning. 
  • Completes COWS/CIWAS/Monitor vitals while keeping the team informed. 
  • An active member of the treatment team by contributing to treatment plans and nursing notes.
  • Engaged with the team by providing efficient patient flow and actively educating other team members on medical knowledge.   
  • Obtain health histories. 
  • Administration of injections. 
  • Participate in staff outreach and off-site health care programs as is necessary
  • Participate in peer review, quality assurance, provider meetings, and other clinical meetings
  • Comply with confidentiality policies and procedures including but not limited to the Health Insurance Portability and Accountability Act (HIPAA)
  • Complete documentation utilizing the agency’s designated Electronic Medical Record
  • Flexibility in traveling between different locations as needed.
  • A productivity rate of 56% is required. 
  • Reports to Providers/Director of Nursing/Charge Nurse. 
  • Monday to Saturday scheduling. 

Skills & Qualifications

Required Education/Degree: Associate Degree in Nursing (ADN), Bachelor of Science in Nursing (BSN), or Licensed Practical Nurse (LPN) with Ohio Medication Administration certificate. Other Equivalent degrees     


Required Certification/License: State Licensed Practical Nurse (LPN) or Registered Nurse (RN)

Required Work Experience: A minimum of two years of nursing experience is preferred, ideally in a drug and alcohol or psychiatric setting.

Compensation range: 37-40/hr (based on skills, licensure & experience)  

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Job Number: 3352