Category: Asheboro

OPERATIONS DIRECTOR

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an Operations Director to facilitate the clinic workflow and lead the daily operations of our treatment facility collaborating with medical, behavioral health, nursing, and operations professionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment. If you are interested in serving others and being an instrumental part of a high performing team, we invite you to join us in our mission and apply today!

RESPONSIBILITIES:

• CLINIC OPERATIONS MANAGEMENT:
  • Leads and manages all aspects of patient flow and clinic operations.
  • Executes on BrightView’s operations playbook for the clinic.
  • Plans, leads, and delivers regular team meetings.
• PATIENT EXPERIENCE AND CARE DELIVERY:
  • Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
  • Identifies and facilitates resolution of issues and conflicts within the center.
  • Ensures clinic staff compliance with established policies, procedures, workflows, and training.
• PERSONNEL MANAGEMENT AND DEVELOPMENT:
  • Effectively manages all site-level personnel across multiple professional disciplines.
  • Cultivates staff development and sets clear expectations for performance.
  • Establishes staff performance improvement plans and redirection/retraining efforts.
• COLLABORATION AND PARTNERSHIPS:
  • Develops community partnerships in collaboration with BrightView’s Outreach teams.
  • Ensures proper collaboration with the Quality department partner.
  • Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
• COMPLIANCE AND TRAININGS
  • Follows and enforces all federal, state, and local healthcare requirements.
  • Responsible for new staff onboarding and training.

KNOWLEDGE SKILLS, AND ABILITIES

• Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
• Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
• Competent at working with a diverse population of colleagues and patients.
• Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
• Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
• Adaptable and agile within a dynamic work environment.
• Excellent verbal, written, and presentation skills.
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
• Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• Prior experience with harm reduction a plus.

BEHAVIORAL HEALTH SUPERVISOR

Are you a dedicated and experienced Behavioral Health professional with a passion for helping individuals on their recovery journey? We’re seeking a proactive and compassionate Behavioral Health Supervisor to help guide our treatment team. If you thrive in a dynamic healthcare environment, possess a deep understanding of addiction therapy, and are committed to providing quality care, you’ll be instrumental in shaping the future of our therapeutic programs. Join us in making a meaningful impact on the lives of those seeking recovery. Apply now and be a key player in our mission to support individuals on their path to wellness!

RESPONSIBILITIES:

• BEHAVIORAL HEALTH LEADERSHIP:
  • Provide direct patient care alongside supervision for behavioral health staff.
  • Offer expertise on best practices and guidelines.
  • Evaluate treatment plans, documentation, and services.
• PERFORMANCE MANAGEMENT:
  • Ensure teams meet performance measures in compliance.
  • Prioritize the patient experience while maintaining compliance.
• TRAINING AND ONBOARDING:
  • Oversee onboarding and training for new hires.
  • Implement policies, workflows, and trainings.
• COLLABORATION AND COMMUNICATION:
  • Participate in and occasionally lead meetings and in-services.
  • Partner with Operations Director for proper care.
  • Provide updates on recruitment progress and market insights.
• COMPLIANCE MANAGEMENT:
  • Adhere to and manage compliance for supervision activities.
  • Embrace and promote a culture of compliance.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent communication skills.
• High empathy and compassion for patients.
• Competent in working with a diverse population.
• Team player and natural problem solver.
• Adaptable and agile in a dynamic environment.
• Technologically capable, MS Office familiarity preferred.
• Strong commitment to compliance and integrity.
• Emerging leadership capabilities and early project management potential.