Care CoordinatorLynchburg, VA

Apply Now

Why You’ll Love This Job

CARE COORDINATOR

 

Join BrightView as a Care Coordinator and play a vital role in providing coordination, assessment, and treatment planning services to patients with substance use disorder (SUD). In this pivotal position, you will support BrightView’s patients by ensuring access to essential medical, social, educational, and community services necessary to meet their basic human needs. As a key member of our comprehensive care team, you will champion our patients’ ability to achieve stability and productivity for lasting recovery. If you’re passionate about making a difference in the lives of individuals struggling with SUD and thrive in a collaborative environment, we invite you to join us in our mission.

RESPONSIBILITIES:

  • CLINICAL CARE:
    • Responsible for assessing patient eligibility for specific service needs.
    • Assist patients in accessing appropriate medical, social, educational, and employment resources.
    • Evaluate effectiveness of recommended services and adjusts recommendations as needed.
  • TREATMENT PLANNING AND PROGRESS MONITORING:
    • Develop individualized integrated action plans for each patient.
    • Refer and connect patients and families with available resources, monitor adherence to recommendations, and follow up accordingly.
    • Monitor and ensure patients are seeing health care professionals outside of BrightView as outlined by the BrightView treatment plan.
    • Provide crisis and de-escalation techniques.
  • COORDINATION AND COMMUNICATION:
    • Ensure patients have reliable, consistent transportation to BrightView and other care providers.
    • Attend required meetings including individual and group supervision, treatment team meetings and quarterly in-service meetings.
  • DOCUMENTATION AND COMPLIANCE:
    • Complete detailed reports on needs assessments and care coordination activities.
    • Timely and comprehensively document all necessary care coordination data into the electronic patient health record, following adherence to all necessary regulatory and company compliance requirements.

 

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired
  • Prior experience with harm reduction a plus

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Required: CSAC-S Licensure

 

  • EDUCATION:
    • Required: Bachelor Degree in one of the following fields (Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Counseling)

BENEFITS AND PERKS:

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

 

Apply Now

Job Number: 11621

Operations DirectorLynchburg, VA

Apply Now

Why You’ll Love This Job

OPERATIONS DIRECTOR

 

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an Operations Director to facilitate the clinic workflow and lead the daily operations of our treatment facility collaborating with medical, behavioral health, nursing, and operations professionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment. If you are interested in serving others and being an instrumental part of a high performing team, we invite you to join us in our mission and apply today!

RESPONSIBILITIES:

  • CLINIC OPERATIONS MANAGEMENT:
    • Leads and manages all aspects of patient flow and clinic operations.
    • Executes on BrightView’s operations playbook for the clinic.
    • Plans, leads, and delivers regular team meetings.
  • PATIENT EXPERIENCE AND CARE DELIVERY:
    • Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
    • Identifies and facilitates resolution of issues and conflicts within the center.
    • Ensures clinic staff compliance with established policies, procedures, workflows, and training.
  • PERSONNEL MANAGEMENT AND DEVELOPMENT:
    • Effectively manages all site-level personnel across multiple professional disciplines.
    • Cultivates staff development and sets clear expectations for performance.
    • Establishes staff performance improvement plans and redirection/retraining efforts.
  • COLLABORATION AND PARTNERSHIPS:
    • Develops community partnerships in collaboration with BrightView’s Outreach teams.
    • Ensures proper collaboration with the Quality department partner.
    • Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
  • COMPLIANCE AND TRAININGS
    • Follows and enforces all federal, state, and local healthcare requirements.
    • Responsible for new staff onboarding and training.

KNOWLEDGE SKILLS, AND ABILITIES

  • Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
  • Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
  • Competent at working with a diverse population of colleagues and patients.
  • Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
  • Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
  • Adaptable and agile within a dynamic work environment.
  • Excellent verbal, written, and presentation skills.
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements.
  • Prior experience with harm reduction a plus.

 

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
    • 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
  • EDUCATION:
    • Bachelor’s degree required in related field. (Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Counseling)

BENEFITS AND PERKS:

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Apply Now

Job Number: 11351