Care Coordinator JobMidlothian, VA

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Why You’ll Love This Job

CARE COORDINATOR

 

Join BrightView as a Care Coordinator and play a vital role in providing coordination, assessment, and treatment planning services to patients with substance use disorder (SUD). In this pivotal position, you will support BrightView’s patients by ensuring access to essential medical, social, educational, and community services necessary to meet their basic human needs. As a key member of our comprehensive care team, you will champion our patients’ ability to achieve stability and productivity for lasting recovery. If you’re passionate about making a difference in the lives of individuals struggling with SUD and thrive in a collaborative environment, we invite you to join us in our mission.

RESPONSIBILITIES:

  • CLINICAL CARE:
    • Responsible for assessing patient eligibility for specific service needs.
    • Assist patients in accessing appropriate medical, social, educational, and employment resources.
    • Evaluate effectiveness of recommended services and adjusts recommendations as needed.
  • TREATMENT PLANNING AND PROGRESS MONITORING:
    • Develop individualized integrated action plans for each patient.
    • Refer and connect patients and families with available resources, monitor adherence to recommendations, and follow up accordingly.
    • Monitor and ensure patients are seeing health care professionals outside of BrightView as outlined by the BrightView treatment plan.
    • Provide crisis and de-escalation techniques.
  • COORDINATION AND COMMUNICATION:
    • Ensure patients have reliable, consistent transportation to BrightView and other care providers.
    • Attend required meetings including individual and group supervision, treatment team meetings and quarterly in-service meetings.
  • DOCUMENTATION AND COMPLIANCE:
    • Complete detailed reports on needs assessments and care coordination activities.
    • Timely and comprehensively document all necessary care coordination data into the electronic patient health record, following adherence to all necessary regulatory and company compliance requirements.

 

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired
  • Prior experience with harm reduction a plus

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Required: Minimum 2 years’ experience providing services to patients diagnosed with SUD.

 

  • EDUCATION:
    • Required: Bachelor Degree in one of the following fields (Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Counseling)

BENEFITS AND PERKS:

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

 

Apply Now

Job Number: 8647

Behavioral Health Counselor JobMidlothian, VA

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Why You’ll Love This Job

BEHAVIORAL HEALTH COUNSELOR 

Are you a dedicated and experienced Counselor with a passion for assisting individuals on their journey towards recovery? We’re looking for a proactive and compassionate Counselor to contribute to our treatment team. If you excel in a dynamic counseling environment, possess a profound understanding of addiction therapy, and are committed to delivering quality care, your role will be crucial in shaping the future of our therapeutic programs. Join us in making a meaningful impact on the lives of those seeking recovery. Apply now and become a key contributor to our mission of supporting individuals on their path to wellness! 

 

RESPONSIBILITIES: 

  • CLINICAL CARE: 
    • Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines. 
    • Provide crisis and de-escalation techniques. 
    • Conduct individual counselor sessions as appropriate to competency level. 
  • TREATMENT PLANNING AND PROGRESS MONITORING: 
    • Assist with treatment planning. 
    • Review progress towards treatment plan goals. 
  • COORDINATION AND COMMUNICATION: 
    • Coordinate patient care with the onsite multidisciplinary team. 
    • Ensure timely care delivery, meeting performance standards, and ensuring a high-quality patient experience. 
    • Attend required meetings, including on-site staff meetings and multidisciplinary team meetings. 
    • Carry and effectively manage a caseload of patients. 

 

  • DOCUMENTATION AND COMPLIANCE: 
    • Timely and comprehensively document all necessary treatment data into the electronic patient health record. 
    • Follow adherence to all necessary regulatory and company compliance requirements. 
    • Attend required meetings, including individual and group supervision, and quarterly in-service. 

 

KNOWLEDGE SKILLS, AND ABILITIES 

  • Excellent verbal and written communication skills 
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients 
  • Competent at working with a diverse population of colleagues and patients 
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency 
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment 
  • Adaptable and agile within a dynamic work environment 
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred 
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements 
  • Familiarity with HIPAA and 42-CFR Part 2 desired 
  • Prior experience with harm reduction a plus 

Skills & Qualifications

QUALIFICATIONS: 

  • EXPERIENCE 
  • Required: 1 year of experience in a relevant field 
  • Preferred: 2 years of experience in a relevant field 
  • EDUCATION: 
  • Required: Consistent with state-level regulation and requirements, bachelor’s degree

 

LICENSES AND CERTIFICATIONS 

  • REQUIRED: Active clinical certification or licensure consistent with state-level regulatory requirements, at minimum e.g. CSAC-S, CSAC, Resident in Counseling, LCSW-S, LCSW, LPC

 

BENEFITS AND PERKS 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

Apply Now

Job Number: 8660

Behavioral Health Counselor JobMidlothian, VA

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Why You’ll Love This Job

BrightView was founded to give the people in our communities two things: help and hope. If you want to do the same, we would love for you to join our dynamic, rapidly growing organization and help us make a difference in hundreds of lives every single day.

Addiction Counselor
We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach and we are looking for Counselors that are passionate about working with individuals and families to support their journey to recovery from chemical dependency.

A DAY IN THE LIFE OF A BRIGHTVIEW COUNSELOR

Daily Patient Counseling
Our patients need your guidance! You will conduct individual, group, family or couples counseling using appropriate counseling methods to maximize treatment process and outcomes while utilizing evidence-based therapy based on ASAM criteria

Conducting Evaluations, Assessments, and Recommendations
Your expert knowledge is critical! You will be using your mastery when meeting with our patients to perform initial screenings, provide an in-depth evaluation/assessment and use appropriate interviewing techniques and/or instruments to develop an accurate diagnostic summary/service plan. Make medical referrals when needed.

Creating Treatment Plans
Your treatment plan is a starting point to support our patient’s road to recovery! You will select counseling/treatment methods to maximize treatment process and outcomes for groups, individuals and family counseling. Update treatment plans and quality of service rendered by others. Coordinate patient care with the on-site medical team, including the physician, nurse practitioner, and/or psychiatrist.

Daily Documentation
It’s all in the details! You will write compliance regulatory clinical reports, adult diagnostic assessments, progress notes, diagnostic and transfer/discharge summaries and treatment plans utilizing the agency’s designated Electronic Medical Record, within a specified timeframe.

Being a Collaborative Team Player
“Teamwork makes the dream work!” By providing in-service training to other treatment team members in addition to attending required meetings for individual and group supervision, treatment team meetings, along with quarterly in-service you are letting your peers and co-workers know you are all in! Also, from time to time you may be asked to provide various other services as needed including but not limited to case management.

Staying in the Know – (Best Practices)
We love for our Clinical professional to remain current with industry changes, trends and general knowledge of psychotropic medications and side effects

OUR COUNSELORS ARE MOST SUCCESSFUL WHEN THEY

• Have patience and compassion
• Are realistic about the process of recovery
• Are proactive in finding new approaches
• Are flexible and adaptable
• Can be decisive, a quick thinker and decision-maker
• Create timely and detailed documentation
• Have effective written and verbal communication skills

Skills & Qualifications

Essential Qualifications
Master’s Degree Independent Licensure preferred; Dependent Licensure may be considered

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Job Number: 8443

Patient Services Representative JobMidlothian, VA

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Why You’ll Love This Job

About BrightView Health 

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach based in science and evidence.

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment, Clinical Services and Social Support.  

We continue to grow our presence nationwide as we stay committed to serving patients and saving lives! 

 

Position Summary 

Patient Services Representatives are instrumental members of the clinic team, being the first welcoming face to our patients, ensuring a seamless and top-rate in-clinic experience and setting our patients up for a successful start to their recovery journey each and every visit at BrightView.

 

Job Responsibilities 

  • Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
  • Serve as first point of contact for patient inquiries, customer service, and assisting with problem solving any patient issues.
  • Schedule and confirm patient appointments.
  • Communicate with various teams both within the clinic and with central support regarding patient appointments and follow up needs. 
  • Collect point of service payments, including patient copays and other forms of patient financial responsibility
  • Perform other duties and responsibilities as assigned by site manager 

 

Knowledge, Skills and Abilities: 

  • Excellent verbal and written communication skills
  • Strong customer service-centric approach to work, takes initiative to offer solutions to patient inquiries
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Competent at working with a diverse population of colleagues and patients
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements

Skills & Qualifications

Job Qualifications 

  • High School Diploma or equivalent 
  • 2+ years of prior front desk experience preferred 

 

What BrightView Has to offer 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k – BrightView will match 100% of the first 3% of Employee contributions and 50% of the next 2% of contributions.  
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

Apply Now

Job Number: 8076