Director of Outreach Job – Dayton, OH

BrightView was founded to give the people in our communities two things: help and hope. If you want to do the same, we would love for you to join our dynamic, rapidly growing organization and help us make a difference in hundreds of lives every single day.

The Director of Outreach is responsible for leading and managing a team of sales liaisons ensuring profitable growth in revenue through planning, execution, support, and management of a dynamic team. This individual will be dedicated to growing the company’s presence through hands-on outreach and sales management, focused referral generation, training and development, and strategic brand-building initiatives. 

Candidate Profile:

The individual for this position must have demonstrated prior sales management experience in a services field. The successful candidate must be professional, collaborative, analytical, assertive, and dynamic. Must have experience teaching and developing others through education, collaboration, and leading by example. . This position requires an experienced leader and creative thinker with outstanding interpersonal and communication skills and demonstrated team success.

Responsibilities:

• Collaborating with senior management to establish and execute community engagement strategy and sales goal for the assigned territory
• Managing a highly successful Outreach (sales) team in order to drive census, maximize revenue and meet or exceed department and corporate related goals
• Assisting in recruiting/hiring, onboarding and training of support/COM staff within region
• Improving Brightview’s market position by understanding the competitive landscape, identifying new business opportunities, and building upon key stakeholder relationships
• Strategic data management and review – providing direction and support to site-based Outreach Managers
• Consistent achievement of weekly, monthly and quarterly outreach metrics

Job Duties:

• Understand the Mission of Brightview and ensure alignment of regional based activity
• Assist in strategic planning/department goal setting and regional objectives
• Provide hands-on direction and support to site-based Outreach Managers in developing key accounts, presentations and achieving target growth objectives
• Forecast and evaluate annual, quarterly and monthly goals, analyze data to report on outcomes
• Utilize available tools/platforms to continually monitor/track KPI’s and trends
• Establish clear expectations for communication and activity objectives with COMs
• Conduct regional sales meetings and continued education programs
• Hold frequent performance reviews with team to provide constructive feedback
• Manage and supervise team to make sure they are on track to achieve objectives
• Lead, motivate and inspire performance beyond expectations, celebrate achievements
• Train new hires on company processes and procedures
• Assist in new market development and evaluation
• Assist COM’s in developing appropriate market coverage and strategy
• Understand the competitive landscape
• Keep abreast of industry developments and applications at regional level
• Attend key presentations and industry trade shows/events as needed