Operations DirectorBatavia, OH

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Why You’ll Love This Job

OPERATIONS DIRECTOR

 

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an Operations Director to facilitate the clinic workflow and lead the daily operations of our treatment facility collaborating with medical, behavioral health, nursing, and operations professionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment. If you are interested in serving others and being an instrumental part of a high performing team, we invite you to join us in our mission and apply today!

RESPONSIBILITIES:

  • CLINIC OPERATIONS MANAGEMENT:
    • Leads and manages all aspects of patient flow and clinic operations.
    • Executes on BrightView’s operations playbook for the clinic.
    • Plans, leads, and delivers regular team meetings.
  • PATIENT EXPERIENCE AND CARE DELIVERY:
    • Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
    • Identifies and facilitates resolution of issues and conflicts within the center.
    • Ensures clinic staff compliance with established policies, procedures, workflows, and training.
  • PERSONNEL MANAGEMENT AND DEVELOPMENT:
    • Effectively manages all site-level personnel across multiple professional disciplines.
    • Cultivates staff development and sets clear expectations for performance.
    • Establishes staff performance improvement plans and redirection/retraining efforts.
  • COLLABORATION AND PARTNERSHIPS:
    • Develops community partnerships in collaboration with BrightView’s Outreach teams.
    • Ensures proper collaboration with the Quality department partner.
    • Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
  • COMPLIANCE AND TRAININGS
    • Follows and enforces all federal, state, and local healthcare requirements.
    • Responsible for new staff onboarding and training.

KNOWLEDGE SKILLS, AND ABILITIES

  • Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
  • Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
  • Competent at working with a diverse population of colleagues and patients.
  • Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
  • Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
  • Adaptable and agile within a dynamic work environment.
  • Excellent verbal, written, and presentation skills.
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements.
  • Prior experience with harm reduction a plus.

 

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
    • 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
  • EDUCATION:
    • Bachelor’s degree preferred.

BENEFITS AND PERKS:

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Apply Now

Job Number: 10018

Medical AssistantBatavia, OH

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Why You’ll Love This Job

Medical Assistant

Join our team at BrightView Health as a Medical Assistant and contribute to providing high-quality patient care by following established treatment program policies and procedures. As a Medical Assistant, you will adhere to current medical standards and practices while utilizing your medical skills for planning, assessment, intervention, and evaluation of patient needs. Additionally, you will be responsible for performing laboratory procedures in accordance with best practices, all under appropriate supervision.

RESPONSIBILITIES:

  • PATIENT CARE:
    • Complete patient vital signs, TB testing, and blood draws.
    • Facilitate timely and efficient patient flow for the duration of their visit.
    • Perform administrative duties to support patient flow as assigned.
    • Prepare specimens for shipping.
    • Maintain appropriate inventory of laboratory supplies and a sanitary, organized work environment.
    • Provide input on overall treatment philosophy, treatment services, and patient care.
  • COORDINATION AND COMMUNICATION:
    • Communicate with various teams regarding patient appointments.
    • Attend required meetings/huddles and collaboration within center team.
    • Consult team members on lab testing, results, and patient issues.
  • DOCUMENTATION AND COMPLIANCE:
    • Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
    • Timely review, posting, and dissemination of laboratory results.
    • Complete timely and comprehensive documentation into the Electronic Medical Records (EMR).
    • Maintain new and existing patient accounts, including insurance and billing information.

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired.
  • Prior experience with harm reduction a plus.

 

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Preferred: 2+ years of prior medical experience
    • Where applicable, Medical Assistant Certification strongly preferred (Positions located in Massachusetts and Arizona)

 

  • EDUCATION:
    • Required: Highschool Diploma or equivalent.

BENEFITS AND PERKS

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Apply Now

Job Number: 9731