Targeted Case ManagerGeorgetown, KY

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Why You’ll Love This Job

TARGETED CASE MANAGER I

Are you a compassionate individual ready to kickstart your career in addiction treatment? BrightView Health is seeking proactive and empathetic individuals to join our team as Targeted Case Manager I. This entry-level position is a fantastic opportunity to begin your professional journey in a growing field while contributing to a company dedicated to giving back to the communities it serves.

As a Targeted Case Manager I, you will play a vital role in providing case management services for BrightView’s patients, particularly in the specialty of Substance Use Disorder (SUD). If you are passionate about making a positive impact and building confidence in your abilities, this is the perfect starting point for your career. Join us in our mission to support individuals on their path to wellness and make a meaningful difference in the lives of those seeking recovery. Apply now and become an essential part of our team as we work together to transform lives and build healthier communities!

RESPONSIBILITIES:

  • PATIENT ASSESSMENT AND PLANNING:
    • Assess patient eligibility for specific service needs, developing individualized integrated action plans.
  • RESOURCE REFERRAL AND MONITORING:
    • Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
    • Assist patients in accessing medical, social, education, and employment resources.
  • DOCUMENTATION AND REPORTING:
    • Complete detailed reports on needs assessment and case management activities.
    • Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
  • PATIENT SUPPORT AND COORDINATION:            
    • Provide crisis and de-escalation techniques.
    • Ensure patients have reliable transportation to BrightView and other care providers.
  • PROFESSIONAL DEVELOPMENT AND COMPLIANCE:
    • Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
    • Adhere to regulatory and company requirements in documentation and evaluation.
    • Participate in TCM audit, meeting assessment and treatment plan completion expectations.

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired
  • Prior experience with harm reduction a plus

 

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Required: 1 year of experience working with adults in a human service setting.
    • Preferred: Prior experience with harm reduction.
  • EDUCATION:
    • Required: Bachelors Degree in a related Behavioral Science field.
    • Preferred: CADC as defined by KRS 309.080(2).

LICENSES AND CERTIFICATIONS

  • REQUIRED:
    • Twelve Hour Core Curriculum, Six Hour TCM training for SED, SMI and SUD provided within first 6 months of employment.
    • Successfully complete a department approved Targeted Case Management training within six (6) months of employed as a case manager; and successfully complete six (6) hours of continued education in alcohol and other drug-relevant training annually.

BENEFITS AND PERKS

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

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Job Number: 9851

Patient Services RepresentativeGeorgetown, KY

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Why You’ll Love This Job

About BrightView Health
 

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach.

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment and Clinical Services. 

We continue to grow our presence nationwide as we stay committed to serving patients and saving lives!

Position Summary

Patient Services Representatives are instrumental in managing the workflow of the center. It is the representative’s responsibility to assist in the management of patient flow throughout the center.

Job Responsibilities

  • Responsible for maintaining all new and current patient accounts.
  • Handle all patient inquiries regarding the program, appointments, and fees.Scheduling appointments for patients.
  • Communicating with various teams regarding patient appointments.
  • Ensuring patient accounts are current and in good standing.
  • Ensuring billing information, including insurance information, is accurate and updated.
  • Administering urine drug screens when applicable (varies per facility)
  • Perform other duties and responsibilities as assigned by site manager

Job Qualifications

  • High School Diploma or equivalent
  • 0-2 years prior experience required
  • 2+ years of prior front desk experience preferred

What BrightView Has to offer

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k – BrightView will match 100% of the first 3% of Employee contributions and 50% of the next 2% of contributions.
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field

Compensation range: $14-$17 a hour (based on skills, licensure & experience)

Skills & Qualifications

Patient Services Representative Qualifications

• High School Diploma or equivalent

• 0-2 years prior experience

• 2+ years prior experience preferred

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Job Number: 8131