Revenue Cycle Specialist, Insurance VerificationNorwood, OH

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Why You’ll Love This Job

Position:Revenue Cycle Specialist, Insurance Verification

Supervisor:Revenue Cycle Manager

Subordinates: None

FLSA: Non-Exempt

POSITION SUMMARY: The insurance verification specialist performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment.

ESSENTIAL JOB DUTIES:

Maintains patient demographic informationand data collection systems.

Verify insurance eligibility for medical insurance for past and upcoming appointments by utilizing online websites or by contacting the carriers directly.

Coordinate with leadership regarding payer entry errors.

Assist front end and call center staff in understanding carrier websites and verification of eligibility.

Participates in development of organization procedures and update of forms and manuals.

Performs miscellaneous job-related duties as assigned.

Participates in educational activities and attends monthly staff meetings.

Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.

QUALIFICATIONS & SKILLS:

Strong knowledge of administrative and clerical procedures.

Experience with computers, MicrosoftOffice suite and relevant software applications.

Possession of strong problem-solving skills and sound judgment.

Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.

Ability to be proactive and take initiative.

Ability to work independently with little to no direction from leadership.

Exhibit high level of quality through attention to detail and monitoring of work.

Possession of strong organizational skills.

Excellent verbal and written communication, as well as exceptional interpersonal communication skills.

Skills & Qualifications

REQUIRED EDUCATION/DEGREE:High school diploma or equivalent; Bachelor’s degree in healthcare administration, business, billing and coding or related field preferred.

REQUIRED CERTIFICATION/LICENSE:Not applicable or required.

REQUIRED WORK EXPERIENCE:Prior Insurance Verification or Customer Service experience in a medical office.

Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.

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Job Number: 9833

Financial AnalystNorwood, OH

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Why You’ll Love This Job

FINANCIAL ANALYST

SUMMARY:

We are seeking a skilled and motivated Financial Analyst to join our team. As a Financial Analyst, you will be responsible for analyzing financial data, generating reports, and providing insights to support strategic decision-making within the organization. Your role will involve conducting thorough financial analysis, forecasting trends, and assessing risks and opportunities to optimize financial performance. Additionally, you will collaborate closely with various departments to develop budgets, monitor expenses, and evaluate investment opportunities. The ideal candidate will possess strong analytical skills, attention to detail, and proficiency in financial modeling and data analysis tools. If you have a passion for numbers and a desire to contribute to organizational success, we encourage you to apply for this exciting opportunity.

RESPONSIBILITIES:

  • FINANCIAL PLANNING & ANALYSIS:
    • Evaluate financial performance against key performance indicators (KPIs) and benchmarks.
    • Collaborate with cross-functional teams to develop and maintain financial models, forecasts, and budgets.
    • Provide analysis of variances and trends to support decision-making processes.
    • Identify areas of improvement and opportunities for cost optimization or revenue enhancement.
    • Perform ad hoc financial analysis and special projects as required by senior management or specific business needs.
    • Provide actionable insights and recommendations to support strategic objectives.
  • FINANCIAL REPORTING & MODELING:
    • Prepare and analyze monthly, quarterly, and annual financial reports for management and stakeholders.
    • Ensure accuracy and compliance with regulatory requirements.
    • Develop and maintain complex financial models to support strategic initiatives, scenario analysis, and decision-making processes.
    • Ensure accuracy, reliability, and scalability of models.

 

 

  • RISK MANAGEMENT:
    • Assess financial risks and opportunities, including market trends, industry dynamics, and internal factors.
    • Develop strategies to mitigate risks and capitalize on opportunities.

KNOWLEDGE SKILLS, AND ABILITIES

  • Proficient in cultivating collaboration amongst staff in multiple departments, fostering an environment of teamwork and synergy to achieve common goals.
  • Demonstrates competence in working with a diverse population of colleagues, embracing differences, and leveraging unique perspectives to drive innovation and success.
  • Natural problem solver who proactively seeks solutions to best meet business needs, demonstrating a sense of urgency and resourcefulness in addressing challenges.
  • Adaptable and agile within a dynamic work environment, able to navigate change effectively and adjust priorities as needed to meet evolving business demands.
  • Exhibits excellent verbal, written, and presentation skills, effectively conveying complex information in a clear and concise manner to various stakeholders, both internally and externally.

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • 0-2+ years of professional experience.
    • High level of Excel proficiency required; proficiency with Sage Intacct or similar application preferred.
  • EDUCATION:
    • Bachelor’s Degree in Accounting, Business or Finance or related discipline.

BENEFITS AND PERKS

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

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Job Number: 9499

Manager of Nursing EducationNorwood, OH

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Why You’ll Love This Job

SUMMARY:

The Manager of Nursing Education is responsible for the development, delivery, and monitoring of education for all nursing providers. This will include education delivery via synchronous and asynchronous means. There will be an estimated travel requirement of 20% of the FTE.

RESPONSIBILITIES:

  • EDUCATION CONTENT DEVELOPMENT:
    • Implements company-wide nursing education program to fulfill all state, federal, and regulatory body clinical training requirements.
    • Develops and implements curricula, competencies and training specific to new and existing nursing staff.
    • Collaborates with market dyad leaders to identify training needs.
    • Developing education content for use in the learning management system.
    • Developing pre/post test evaluations.
  • CURRICULUM DELIVERY AND EVALUATION:
    • Delivering a competency-based curriculum to all nursing providers throughout BrightView Health.
    • Organize initial and continued education programs
    • Working to obtain CEUs for content delivered.
    • Evaluates the effectiveness of training activities and recommends new training methods when indicated.
    • Provides both one-on-one and group training sessions to nursing team members.
    • Supporting constant growth, learning, and improvement.
  • LITERATURE REVIEW AND REPORTING
    • Developing and delivering synopses of essential findings in literature.
    • Providing timely and comprehensive reports to executive leadership.
  • STANDARDS AND GUIDELINES DEVELOPMENT:
    • Contributing to the establishment of standards of care.
    • Developing nursing practice guidelines, treatment protocols, policies, and procedures.
    • Adapting standards and guidelines based on state-by-state nuances.
  • MANAGEMENT, COLLABORATION AND COORDINATION
    • Manage educators to ensure curriculum, training and processes are being delivered to the appropriate standard.
    • Collaborating with other educators.
    • Working with all educators to develop the best-in-class educational experience.
    • Promoting a culture of total quality management among nursing staff.

KNOWLEDGE SKILLS, AND ABILITIES

  • Knowledge of treatment mechanisms and guidelines within addiction treatment practices.
  • Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to diverse groups of internal and external stakeholders, clinicians, and non-clinicians.
  • Strong organizational skills; must be able to manage and prioritize multiple business objectives and projects with the proper sense of urgency.
  • Robust experience collaborating with various medical providers (MD, DO, APRN, PA, RN, LPN), with excellent interpersonal skills and the ability to maintain a positive collaborative relationship among team members.

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • 5+ years of Addiction Nursing experience strongly preferred.
    • 2+ years experience providing nursing education.
    • Experience in addiction care in an outpatient and/or intensive outpatient milieu, with knowledge of recovery, mental health, and other co-occurring disorders.
    • Experience in crisis intervention, conflict resolution, and working in a fast-paced, dynamic environment.
    • Management training and leadership experience.
  • EDUCATION/LICENSURE:
    • Completed education in accredited program with completion of BSN
    • Licensed as Registered Nurse (RN) in designated state(s)

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Job Number: 9246

Manager Patient AccessNorwood, OH

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Why You’ll Love This Job

Position Summary:

The Manager of Patient Access works directly with the Director of Patient Access to ensure smooth operation of the department. The Manager of Patient Access is the primary trainer of new staff as well as responsible for ensuring that all staff understand new processes and procedures. Responsibilities will include ongoing education and guidance for established staff and ensuring ample day-to-day management of Patient Access Specialists including, but not limited to, appropriate coverage for breaks, completion of training, coverage for call-offs, timely completion of daily duties, etc. He/she reports to the Director of Patient Access on all matters pertaining to his/her duties. This person may handle more complex or escalated issues as they arise with both staff and patients and will work with the Director of Patient Access to effectively identify root cause and solve problems. This position relies on moderate to extensive experience and judgment to plan and accomplish the day-to-day goals, as well as working directly with the Director to accomplish more long-term department goals. The ability to perform a variety of tasks at a given time is critical.

Essential Job Duties:

· Implements directives from the Director of Patient Access

· Provides training to all staff regarding Patient Contact Center best practices as required by the Director of Patient Access

· Provides initial onboarding for all new Patient Access Specialists

· Updates and provides additional training to existing Patient Access Specialists as appropriate

· Supports and guides Lead Patient Access Specialist(s) in day-to-day operations and team management

· Assists to ensure appropriate daily staffing and coverage issues as they arise

· Routinely audits calls and meets with staff to provide further guidance and direction

· Available to take escalated calls as appropriate

· Available to provide ongoing support and assistance to Patient Access Specialists during times of high volume or as questions/issues arise

· Ensures all Patient Access Specialists have access to appropriate resources

· Conducts daily huddles with Lead Patient Access Specialist(s)

· Communicates with Operations Directors, medical providers, and Director of Patient Access regarding scheduling issues

· Understands the patient scheduling guidelines and can effectively disseminate this information to the team

· Understands the patient scheduling process in the EMR and can effectively instruct others on such

· Provides excellent customer service quality in scheduling and holds subordinates to this same high level of care

· Provides technical on-site support for all offices as deemed by the Director of Patient Access

· Participate in special projects and/or assignments as requested by the Director of Patient Access

Skills & Qualifications

Required Education/Degree:

Associates Degree or equivalent

Required Certification/License:

None

Required Work Experience:

2 to 5 Years

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Job Number: 9242

Quality SpecialistNorwood, OH

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Why You’ll Love This Job

Position Summary:

The Quality Specialist is responsible for assisting with quality assurance, survey preparation and representation for governing bodies. The Quality Specialist will audit functions of care in accordance with accreditation and regulatory standards. The Quality Specialist will prepare, deliver and communicate corrective action reports related to survey findings. The Quality Specialist is expected to demonstrate the company’s core values in the performance of all job duties.

Essential Job Duties:

  • Assists with measuring quality by completing routine and/or focused internal audits of patient services and documentation,
  • Partner with BrightView’s Regulatory Compliance team in preparing for accreditation surveys,
  • Collaborate with BrightView’s Regulatory Compliance team in auditing charts and developing plans of correction to ensure adherence to county, state, and federal statutes,
  • Develop corrective action plans and track the success of corrective actions implemented after surveys and audits with findings,
  • Collaborate with site leadership to review corrective action plans and findings,
  • Reviews reports and quality data to assist in auditing and reports,
  • Facilitates, develops, and implements special projects as assigned by the VP, Quality Operations,
  • Will travel to BrightView centers to complete audits, as needed; and
  • Performs all other duties as assigned by supervisor.

Skills & Qualifications

Required Education/Degree:

Bachelor’s Degree Required

Master’s Degree Preferred

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Job Number: 9120

Talent Acquisition SpecialistNorwood, OH

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Why You’ll Love This Job

TALENT ACQUISITION SPECIALIST 

Are you a passionate and experienced Talent Acquisition Specialist ready to make an impact? We’re on the lookout for a dynamic and results-driven individual to join our team. If you thrive in a fast-paced environment, have an eye for top-tier talent, and relish the challenge of building exceptional teams, you’ll be at the forefront of shaping BrightView’s success. Join us in hiring team members whose contributions extend beyond the workplace – team members who play a crucial role in making a difference and saving lives. Apply now and let your skills make a lasting impact! 

RESPONSIBILITIES: 

  • STRATEGIC RECRUITMENT PLANNING: 

  • Collaborate with hiring managers, define job requirements, and develop recruitment strategies. 

  • SOURCING AND CANDIDATE ENGAGEMENT

  • Utilize various methods to identify and attract qualified candidates, building a diverse pipeline. 

  • SCREENING AND ASSESSMENT: 

  • Conduct initial screenings, coordinate interviews, and manage assessments for a seamless hiring process. 

  • OFFER NEGOTIATION AND CLOSING: 

  • Develop competitive job offers, negotiate terms, and ensure a smooth transition to onboarding. 

  • COLLABORATION AND STAKEHOLDER MANAGEMENT 

  •  Partner with internal stakeholders, provide updates, and offer guidance on best practices. 

  • DATA MANAGEMENT & REPORTING 

  • Maintain accurate records in the ATS, generate recruitment metrics reports, and drive process improvements. 

Skills & Qualifications

QUALIFICATIONS: 

  • Bachelor’s degree in HR, Business Administration, or a related field. 

  • Proven experience as a Talent Acquisition Specialist or Recruiter with full lifecycle recruitment focus. 

  • Excellent communication, interpersonal, and organizational skills. 

  • Goal-oriented, team-player mentality with a positive mindset. 

  • Ability to manage multiple priorities in a fast-paced environment. 

  • Familiarity with ATS and HR software. 

  • Understanding of employment laws and regulations. 

BENEFITS AND PERKS: 

  • Hybrid Work Schedule – 60% Remote – Mondays and Tuesdays Onsite 

  • PTO (Paid Time Off) 

  • Immediately vested and eligible in 401k program with employer match. 

  • Company sponsored ongoing training and certification opportunities. 

  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 

  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

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Job Number: 8950

Talent Sourcing SpecialistNorwood, OH

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Why You’ll Love This Job

SUMMARY: We are seeking a highly motivated and experienced Talent Acquisition Sourcing Specialist to join our dynamic Human Resources team. As a crucial member of our talent acquisition function, you will play a pivotal role in identifying and attracting top-tier talent to meet the evolving needs of our organization. The ideal candidate is adept at leveraging various sourcing channels, possesses exceptional research skills, and has a keen eye for identifying candidates who align with our company culture and values.

RESPONSIBILITIES:

  • CANDIDATE SOURCING:
    • Utilize a variety of sourcing methods to identify and engage potential candidates, including online job boards, social media platforms, professional networks, and industry events.
    • Employ proactive and creative sourcing strategies to build a diverse pipeline of qualified candidates for current and future positions. 
    • Conduct market research to stay informed about industry trends, competitor talent pools, and emerging sourcing tools. 
  • CANDIDATE ASSESSMENT:
    • Screen and assess candidates to ensure alignment with job requirements, cultural fit, and career aspirations.
    • Collaborate with hiring managers and recruiters to gather comprehensive information on role specifications and candidate profiles.
    • Provide timely and constructive feedback to candidates throughout sourcing and assessment process.
  • NETWORK BUILDING/HOT BOOKING/TALENT MAPPING:
    • Develop and maintain hot books/talent maps for key positions within the organization, identifying potential candidates and building relationships for future opportunities in key areas of need.
    • Keep abreast of industry developments and talent movements to anticipate hiring needs and proactively address talent gaps.
    • Cultivate and nurture a network of candidates who are familiar with our company, its values, and its unique opportunities.
    • Establish and maintain strong relationships with past candidates, creating a positive impression of our organization
  • COLLABORATION AND COMMUNICATION:
    • Work closely with recruiters and hiring managers to understand talent needs and tailor sourcing strategies accordingly.
    • Provide regular updates on sourcing progress, challenges, and market insights to the talent acquisition team and other relevant stakeholders.
    • Build and maintain strong relationships with potential candidates, ensuring a positive candidate experience.
    • Maintain open communication channels with new hires, ensuring their needs and concerns are addressed promptly.
  • DATA ANALYSIS AND REPORTING
    • Track and analyze sourcing metrics to measure the effectiveness of various channels and sourcing strategies.
    • Generate regular reports on sourcing activities, candidate pipelines, and market trends.

Skills & Qualifications

QUALIFICATIONS:

  • Bachelor’s degree required, preferred specialization in HR, Business Administration, or a related field.
  • Proven experience as a Talent Acquisition Sourcing Specialist or similar role.
  • In-depth knowledge of sourcing techniques, tools, and best practices.
  • Excellent communication and interpersonal skills.
  • Goal-oriented, team-player mentality with an inherently positive mindset.
  • Strong organizational, time-management, and relationship building abilities.
  • Familiarity with Applicant Tracking Systems (ATS) and other HR software.

We offer competitive compensation packages, comprehensive benefits, and a supportive work environment dedicated to professional growth and development.

BrightView is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Job Number: 8967

Patient Access Specialist INorwood, OH

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Why You’ll Love This Job

Why You’ll Love This Patient Access Specialist I Job
Want a job where you can help patients and their families? Do you want to work with a close-knit
the team that shares a passion for making a difference? Join the team in our Patient Access
Specialist I position and take the first step towards a career you can be proud of.

When you join BrightView Health, you become part of a collaborative culture where your
team members want to help you succeed. You are encouraged to share your ideas and
collaborate with your compassionate team members to build a brighter future for the
patients we serve. Plus, we invest in your future through great benefits, competitive
compensation, and career development opportunities to help you build a career you love.

Help make a difference in the lives of the patients and families we serve and apply to our
Patient Access Specialist I position today!

Patient Access Specialist I Job Responsibilities
• Initiate new and existing patient scheduling requests.
• Conduct new patient intake and scheduling procedures.
• Review all scheduling daily.
• Communicate scheduling issues with managers and providers.
• Manage provider calendars for all offices.
• Understand patient scheduling guidelines and the patient scheduling process in the
EMR.
• Provide excellent customer service in scheduling.
• Implement directives from the Lead Patient Access Specialist or Director.
• Participate in special projects and assignments as requested by the Lead Patient

Skills & Qualifications

Patient Access Specialist I Job Qualifications
• High School Diploma or equivalent required
• Must hold and maintain a valid driver’s license
• 1 to 3 years related experience required

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Job Number: 8882