Patient Access Specialist INorwood, OH

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Why You’ll Love This Job

Why You’ll Love This Patient Access Specialist I Job
Want a job where you can help patients and their families? Do you want to work with a close-knit
the team that shares a passion for making a difference? Join the team in our Patient Access
Specialist I position and take the first step towards a career you can be proud of.

When you join BrightView Health, you become part of a collaborative culture where your
team members want to help you succeed. You are encouraged to share your ideas and
collaborate with your compassionate team members to build a brighter future for the
patients we serve. Plus, we invest in your future through great benefits, competitive
compensation, and career development opportunities to help you build a career you love.

Help make a difference in the lives of the patients and families we serve and apply to our
Patient Access Specialist I position today!

Patient Access Specialist I Job Responsibilities
• Initiate new and existing patient scheduling requests.
• Conduct new patient intake and scheduling procedures.
• Review all scheduling daily.
• Communicate scheduling issues with managers and providers.
• Manage provider calendars for all offices.
• Understand patient scheduling guidelines and the patient scheduling process in the
EMR.
• Provide excellent customer service in scheduling.
• Implement directives from the Lead Patient Access Specialist or Director.
• Participate in special projects and assignments as requested by the Lead Patient

Skills & Qualifications

Patient Access Specialist I Job Qualifications
• High School Diploma or equivalent required
• Must hold and maintain a valid driver’s license
• 1 to 3 years related experience required

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Job Number: 11011

Computer Support Specialist IINorwood, OH

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Why You’ll Love This Job

Position Summary:

This individual is responsible for supporting BrightView employees’ information technology needs. The IT Computer Support Specialist will implement and maintain computing, network, and infrastructure assets for end users.

Essential Job Duties:

· Work on BrightView’s Service Desk team to provide onsite and remote support.

· Assist staff with technical support for laptop and desktop computers, mobile devices and applications.

· Resolve IT tickets in a timely manner and properly document resolutions.

· Serve as primary onsite contact for technology related issues for designated BrightView offices.

· Setup, installation and tracking of computer systems and peripherals

· Assist in configuration and ongoing monitoring of the local telecommunication and networking systems.

· When appropriate, work with vendors to resolve any outages or issues.

· Assist in developing relevant user-training materials, system policies, procedures, and best practices.

· Must be self-motivated and able to complete tickets and tasks with minimal supervision within expected timeframes

· Customer service focused, confident dealing with all levels of users

Skills & Qualifications

Required Education/Degree:

High school diploma or equivalent

Associate or bachelor’s degree in information technology related field or comparable experience preferred

Required Certification/License:

A+, N+, or Microsoft 365 Fundamentals all are a plus

Required Work Experience:

2 – 5 years experience working in IT support group required

1 year experience working in the healthcare industry preferred.

The individual must have experience with the following systems, applications or devices:

· Windows 10 desktop operating systems. Familiarity with Windows 11 a plus.

· Microsoft Office 365

· iOS, and Android Mobile Device Management a plus

· LAN/WAN networking technologies a plus

· Experience with VoIP phone systems a plus

Other Duties:

Note this job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Job Number: 10963

Medication Compliance AssistantNorwood, OH

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Why You’ll Love This Job

Serving People, Saving Lives!

BrightView was founded to give the people in our communities two things: help and hope. If you want to do the same, we would love for you to join our dynamic, rapidly growing organization and help us make a difference in hundreds of lives every single day.

Position Summary:
The Medication Compliance Assistant follows established treatment program policies and procedures to provide continuity of care and adheres to current medical procedures, standards, and practices. The Medication Compliance Assistant’s role is in providing routine daily medications, either prescription or non-prescription, to patients whose condition and drug regimen are approved and required by the medical staff at BrightView. The assistant monitors and manages the BrightView patient database for medications each day and must approve and process medications in the indicated dosage at the correct intervals for each patient under BrightView’s care. The Medication Compliance Assistant works closely with the physician and advanced practitioner staff to ensure compliance with all federal, state, and local guidelines surrounding medications.

Essential Job Duties:

  • Manage daily and weekly patient medication prescriptions and drug administration
  • Obtaining Prior Authorizations for Medications when needed
  • Enter prescriptions into MethodOne for sites that are an OTP
  • Monitors proposed, adopted, and amended rules and regulations
  • Establishes, documents, and amends medication compliance related policies and procedures in collaboration with the CMO and CEO
  • Develop and implement internal training of any medical professionals dealing with medication orders or administration
  • Research, advise, and implement policies associated with new regulatory and compliance requirements
  • Conduct required internal regulatory related examinations, reports, filings, and assessments
  • Implement and conduct various monitoring and testing to ensure regulatory requirements are being met
  • Other duties as assigned by the supervisor

Skills & Qualifications

Required Education/Degree:

High School Diploma or equivalent; Associate’s degree preferred

Required Work Experience:

0-2 Years, but 2+ years preferred

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Job Number: 10983

Revenue Cycle Specialist, Prior AuthorizationNorwood, OH

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Why You’ll Love This Job

Revenue Cycle Specialist – Prior Authorization

RESPONSIBILITIES:

The Revenue Cycle Specialist in the Authorization division is responsible for the day-to-day workflow, and process management of the prior authorization process. This includes facilitating prior authorization request submission, responses, and documentation to ensure payment. Coordination with department leadership will ensure standards are met by not only department or organization policies and procedures but also with payer submission guidelines.
 

KNOWLEDGE SKILLS, AND ABILITIES

  • Identifies patients and services requiring prior authorization from the payer. Collaborate to establish and work to improve the efficiency of the process.
  • Prepares and submits prior authorization requests to payers via appropriate methods of submission (fax, portal, phone, other).
  • Monitors outstanding requests for a response from the payer and identifies and executes appropriate next steps.
  • Actively follows up with payers on requests without response and identifies and executes appropriate next steps.
  • Works with other departments within organization to resolve outstanding documentation or other process-related issues.
  • Keeps updated on all authorization, billing and other payer regulatory or requirement changes.
  • Assists billing team with authorization-related claims rejections/denials.
  • Completes work within appropriate time to assure compliance with departmental standards.
  • Demonstrates knowledge of, and supports, clinic mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  • Performs other duties as required.
  • Assure documentation complies with regulatory agency requirements and best clinical practices.
  • Adhere to the organization’s policy, procedures and professional code of ethics
  • Self-motivated and self-directed; able to work without supervision.
  • Ability to prioritize and manage multiple tasks and competing priorities.
  • Exceptional communication and interpersonal skills.
  • Analytical and problem-solving skills with attention to detail.
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus.

 

 

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Prefer Two (2) years previous experience in medical billing and/or authorization..
  • EDUCATION:
    • High school diploma or equivalent; Associate’s degree or higher in accounting, health care administration, finance, business, or related field preferred.

BENEFITS AND PERKS

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

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Job Number: 10740

Learning & Development SpecialistNorwood, OH

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Why You’ll Love This Job

JOB TITLE: Manager of Learning and Development

LOCATION: Cincinnati, Ohio – Hybrid

REPORTS TO: Vice President of Talent Management

DIRECT REPORTS: None

JOB SUMMARY: We are seeking a dynamic and experienced Manager of Learning and Development to lead our organization’s efforts in fostering professional growth and leadership development. This role will be instrumental in designing, implementing, and evaluating learning programs that cater to various levels of leadership, ensuring continuous improvement and talent development across the organization.

RESPONSIBILITIES:

  • LEARNING STRATEGY AND EXECUTION:
    • Design and deliver leadership development programs for various levels of leadership, from entry-level to executive leadership.
    • Facilitate the execution of learning initiatives, coordinating logistics, scheduling, and resources to ensure seamless delivery of training programs.
    • Conduct appropriate and comprehensive intake with key business stakeholders to understand and evaluate learning needs.
    • Create and deliver programs with cross functional teams that address organizational learning needs and achieve established business goals.
    • Create multi-modal delivery programs, both in person, virtual and asynchronous programs to provide flexible learning experiences for Brightview’s teams.
  • CURRICULUM IMPLEMENTATION AND MANAGEMENT:
    • Develop and implement a comprehensive learning and development strategy aligned with organizational goals and objectives.
    • Build, maintain, organize and update BrightView’s catalog of learning tools and resources.
    • Conduct a wide range of curriculum-based learning programs, including e-learning modules, instructor-led training, workshops, and other learning resources.
    • Monitor and evaluate the impact of learning programs, collecting feedback and data to drive continuous improvement.
    • Coordinate and validate curricula with subject matter experts to ensure the accuracy, relevancy, and effectiveness of learning materials.
  • TECHNOLOGY INTEGRATION:
    • Own the content deployment of the Learning Management System (LMS) and other identified technology tools.
    • Stay up-to-date with advancements in learning technologies and platforms, and recommend their integration to enhance learning experiences.
    • Leverage e-learning tools, Learning Management Systems (LMS), and other digital resources to create a blended learning approach.
  • STAKEHOLDER COLLABORATION:
    • Collaborate with department heads, managers, and executives to understand their teams’ learning needs and develop customized training solutions.
    • Foster strong relationships with external partners, vendors, and industry experts to bring cutting-edge insights and resources to the organization.
  • PERFORMANCE MEASUREMENT:
    • Establish key performance indicators (KPIs) to assess the effectiveness and impact of learning programs on employee performance, engagement, and organizational goals.
    • Provide regular reports and data-driven insights to leadership regarding the success of learning initiatives.

Skills & Qualifications

  • EXPERIENCE
    • Minimum of five years in learning and development, with a focus on leadership development and talent management.
  • EDUCATION:
    • Bachelors’ degree in Human Resources, Organizational Development, or a related field.

We offer competitive compensation packages, comprehensive benefits, and a supportive work environment dedicated to professional growth and development.

Join our team and help us create a healthier community.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Job Number: 10026

Talent Sourcing SpecialistNorwood, OH

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Why You’ll Love This Job

SUMMARY: We are seeking a highly motivated and experienced Talent Acquisition Sourcing Specialist to join our dynamic Human Resources team. As a crucial member of our talent acquisition function, you will play a pivotal role in identifying and attracting top-tier talent to meet the evolving needs of our organization. The ideal candidate is adept at leveraging various sourcing channels, possesses exceptional research skills, and has a keen eye for identifying candidates who align with our company culture and values.

RESPONSIBILITIES:

  • CANDIDATE SOURCING:
    • Utilize a variety of sourcing methods to identify and engage potential candidates, including online job boards, social media platforms, professional networks, and industry events.
    • Employ proactive and creative sourcing strategies to build a diverse pipeline of qualified candidates for current and future positions. 
    • Conduct market research to stay informed about industry trends, competitor talent pools, and emerging sourcing tools. 
  • CANDIDATE ASSESSMENT:
    • Screen and assess candidates to ensure alignment with job requirements, cultural fit, and career aspirations.
    • Collaborate with hiring managers and recruiters to gather comprehensive information on role specifications and candidate profiles.
    • Provide timely and constructive feedback to candidates throughout sourcing and assessment process.
  • NETWORK BUILDING/HOT BOOKING/TALENT MAPPING:
    • Develop and maintain hot books/talent maps for key positions within the organization, identifying potential candidates and building relationships for future opportunities in key areas of need.
    • Keep abreast of industry developments and talent movements to anticipate hiring needs and proactively address talent gaps.
    • Cultivate and nurture a network of candidates who are familiar with our company, its values, and its unique opportunities.
    • Establish and maintain strong relationships with past candidates, creating a positive impression of our organization
  • COLLABORATION AND COMMUNICATION:
    • Work closely with recruiters and hiring managers to understand talent needs and tailor sourcing strategies accordingly.
    • Provide regular updates on sourcing progress, challenges, and market insights to the talent acquisition team and other relevant stakeholders.
    • Build and maintain strong relationships with potential candidates, ensuring a positive candidate experience.
    • Maintain open communication channels with new hires, ensuring their needs and concerns are addressed promptly.
  • DATA ANALYSIS AND REPORTING
    • Track and analyze sourcing metrics to measure the effectiveness of various channels and sourcing strategies.
    • Generate regular reports on sourcing activities, candidate pipelines, and market trends.

Skills & Qualifications

QUALIFICATIONS:

  • Bachelor’s degree required, preferred specialization in HR, Business Administration, or a related field.
  • Proven experience as a Talent Acquisition Sourcing Specialist or similar role.
  • In-depth knowledge of sourcing techniques, tools, and best practices.
  • Excellent communication and interpersonal skills.
  • Goal-oriented, team-player mentality with an inherently positive mindset.
  • Strong organizational, time-management, and relationship building abilities.
  • Familiarity with Applicant Tracking Systems (ATS) and other HR software.

We offer competitive compensation packages, comprehensive benefits, and a supportive work environment dedicated to professional growth and development.

BrightView is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Job Number: 8967