job category: Portsmouth

COMMUNITY OUTREACH MANAGER

Are you a dynamic and results-driven professional with a passion for making a positive impact in the community? BrightView, a leading provider of addiction treatment services, is seeking a dedicated and strategic individual to fill the role of Community Outreach Manager. As a critical member of our development team, you will play a key role in driving the success of BrightView by fostering relationships, engaging communities, and implementing outreach strategies in the markets that we serve. If you are enthusiastic about building partnerships, increasing brand awareness, and contributing to the growth of an organization committed to transforming lives, we invite you to bring your skills and passion to our team. Join us in making a difference and become an integral part of BrightView’s mission to provide exceptional care and support to those in need. Apply today to be a catalyst for positive change!

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RESPONSIBILITIES:

• RELATIONSHIP MANAGEMENT AND PARTNERSHIPS:
  • Identify, establish, and maintain relationships with key potential referral partners.
  • Act as a liaison for external marketing campaigns and advertisements.
  • Establish and maintain effective relationships with local, state, and federal agencies, employers, and other stakeholders to develop/maintain clear pathways for patient access to treatment.
• COMMUNITY ENGAGEMENT AND EDUCATION:
  • Develop in-depth knowledge of BrightView’s service offerings and maintain clear pathways for patients to enter treatment.
  • Actively engage, educate, and develop community stakeholder relationships at all levels to increase brand awareness in the marketplace.
• STRATEGIC PLANNING AND MISSION ALIGNMENT:
  • Understand the mission of BrightView and align outreach efforts accordingly.
  • Identify relevant trends and market opportunities for strategic planning.
  • Develop and implement outreach activities, campaigns, and strategies aligned with the organization’s mission.
• COMMUNICATION AND DOCUMENTATION
  • Serve as a spokesperson/representative for the BrightView organization at meetings and special events, implementing outreach strategies and communications.
  • Provide guidance and development on marketing materials to support outreach efforts.
  • Maintain accurate recordkeeping duties and support for contact management, trend analysis, and reporting.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proven ability to achieve sales or business development objectives.
• Active knowledge of addiction medicine/behavioral health industry/markets
• Outgoing personality, ability to connect and engage people openly and build rapport.
• Ability to work independently as well as collaboratively with various teams.
• Ability to travel when needed and flexibility in scheduling. 
• Excellent communication skills, time management and ability to utilize reporting and CRM software platforms.

About BrightView Health

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach.

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment and Clinical Services.

We continue to grow our presence nationwide as we stay committed to serving patients and saving lives!

Position Summary:

The Medical Director supervises the medical operations of the treatment center and is medically responsible for oversight of all patients enrolled in the treatment program. The Medical Director provides direction for the medical team, including providers, and ensures coordination with the clinical counseling team. The Medical Director must be able to assess individuals applying for admission as well as the physical and mental stability for outpatient substance abuse treatment.

Job Responsibilities:

• Ensure the timely completion of admission physicals, annual physicals, medical histories, laboratory testing consistent with state and federal regulations, accreditation standards and sound medical practice

• Review appropriate laboratory results as well as medical documentation from other healthcare providers and manage each patient according to established best practice and accrediting and regulatory guidelines

• Screen patients for common medical co-morbidities and evaluate co-existing medical conditions to identify potential medication impact/drug interactions, to include over-the-counter (OTC) medications

• Prescribe and titrate the appropriate dosage of medications (including all forms of medically assisted treatment) consistent with the patient’s medical and addiction history

• Write medical orders based upon the individual needs of the patient and sign off on all medical orders within 72 hours. Review medical therapy and document those activities in the patient’s chart

• Provide or coordinate pharmacotherapy services to those patients who demonstrate need whenever necessary

• Collaborate and coordinate care with other physicians, clinics or hospitals participating in the treatment of program patients whenever necessary

• Provide medical input into overall treatment program philosophy, treatment services, and patient care when requested

• Provide consultation to medical, clinical, and administrative staff in formulation and implementation of each patient’s medical treatment

• Solicit feedback from clinical and administrative staff regarding patient requests and changes in patient behavior

• Conduct in-service training and community education (participate in and periodically lead community consultation and mental health education as it relates to substance abuse) as requested

• Assist in developing affiliations and collaborative relationships with community based medical providers

• Ensure that each patient receives adequate services addressing communicable diseases, including risk evaluation, clinically appropriate testing, and appropriate counseling related to testing

• Ensure treatment center meets all accreditation standards related to include medical, health, and safety issues, and other areas as assigned

• Provide medical training and supervision as related to for physicians and advanced practitioners where applicable working at the center

• Provide medical supervision and maintain records for Advanced Practitioner as required by state law

• Participate in peer reviews for BrightView Medical Directors and/or Program Physicians as requested to comply with accrediting agency requirements

• Provide input to Program Director on medication nurses’ annual performance evaluation on the medical aspects of their position, when required to comply with accrediting agency requirements

• Ensure adequate availability to respond in a timely manner to treatment center staff and emergency care providers when they require consultation for one of the program’s patients

• Achieve assigned treatment center specific annual goals and objectives

• Assist the Site Manager in the implementation and enforcement of Brightview’s Code of Ethics and Conduct

• Ensure that medical responsibility is covered during his/her absence.

• Inform the Site Manager of any anticipated or emergency absence(s) for approval. In the Site Manager’s absence, the Director of Operation and Senior Medical Director, will find coverage for the Medical Director in his/her temporary absence.

• This approved designee will ensure an adequate response to treatment center team and emergency care providers when they require consultation for one of the program’s patients

• Responsible for periodically conducting training and mentoring of medical staff and the treatment team regarding treatment best practices

• Responsible for providing mentoring and guidance by active participation in scheduled treatment team sessions

• Assist in activities that are otherwise identified by a member of the Senior Management

• Regulatory

• Comply with all federal, state, and local regulatory agency requirements

• Comply with all accrediting agency requirements

• Comply with the organization’s policy and procedure regarding the Licensed Independent Practitioner (LIP) credentialing process

• Report to the Corporate Medical Director (or CMO) and Director of Compliance and Quality Assurance any complaints, litigation, or any potential litigation related to his or her role as Medical Director at the treatment center

• Report to the Corporate Medical Director and Director of Compliance and Quality Assurance any investigations pending or ongoing related to his/her licensure

• Training

• Participate in all trainings as required by federal, state, local and accrediting agencies