Care CoordinatorVirginia Beach, VA

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Why You’ll Love This Job

CARE COORDINATOR

 

Join BrightView as a Care Coordinator and play a vital role in providing coordination, assessment, and treatment planning services to patients with substance use disorder (SUD). In this pivotal position, you will support BrightView’s patients by ensuring access to essential medical, social, educational, and community services necessary to meet their basic human needs. As a key member of our comprehensive care team, you will champion our patients’ ability to achieve stability and productivity for lasting recovery. If you’re passionate about making a difference in the lives of individuals struggling with SUD and thrive in a collaborative environment, we invite you to join us in our mission.

RESPONSIBILITIES:

  • CLINICAL CARE:
    • Responsible for assessing patient eligibility for specific service needs.
    • Assist patients in accessing appropriate medical, social, educational, and employment resources.
    • Evaluate effectiveness of recommended services and adjusts recommendations as needed.
  • TREATMENT PLANNING AND PROGRESS MONITORING:
    • Develop individualized integrated action plans for each patient.
    • Refer and connect patients and families with available resources, monitor adherence to recommendations, and follow up accordingly.
    • Monitor and ensure patients are seeing health care professionals outside of BrightView as outlined by the BrightView treatment plan.
    • Provide crisis and de-escalation techniques.
  • COORDINATION AND COMMUNICATION:
    • Ensure patients have reliable, consistent transportation to BrightView and other care providers.
    • Attend required meetings including individual and group supervision, treatment team meetings and quarterly in-service meetings.
  • DOCUMENTATION AND COMPLIANCE:
    • Complete detailed reports on needs assessments and care coordination activities.
    • Timely and comprehensively document all necessary care coordination data into the electronic patient health record, following adherence to all necessary regulatory and company compliance requirements.

 

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired
  • Prior experience with harm reduction a plus

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Required: Minimum 2 years’ experience providing services to patients diagnosed with SUD.

 

  • EDUCATION:
    • Required: Bachelor Degree in one of the following fields (Social Work, Psychology, Psychiatric Rehabilitation, Sociology, Counseling, Vocational Rehabilitation, or Human Counseling)

BENEFITS AND PERKS:

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

 

Apply Now

Job Number: 9737

Patient Services RepresentativeVirginia Beach, VA

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Why You’ll Love This Job

Patient Services Representative

Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit.

RESPONSIBILITIES:

  • ADMINISTRATIVE DUTIES:
    • Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
    • Schedule and confirm patient appointments.
    • Collect point of service payments, including patient copays and other forms of patient financial responsibility.
  • COORDINATION AND COMMUNICATION:
    • Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
    • Attend required meetings/huddles and collaboration within clinic team.
  • DOCUMENTATION AND COMPLIANCE:
    • Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
    • Familiarity with HIPAA and 42-CFR part 2 desired.

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries.
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE:
    • Preferred: 2+ years of prior front desk experience.

 

  • EDUCATION:
    • Required: Highschool Diploma or equivalent.

BENEFITS AND PERKS

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Apply Now

Job Number: 9486

Regional Director of OperationsVirginia Beach, VA

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Why You’ll Love This Job

Regional Director of Operations

 

Are you ready to take your leadership talents to the next level? Join our growing team as the Regional Director of Operations (RDO), where you’ll lead our exceptional multi-unit teams in delivering best-in-class patient care to the addiction community. We are seeking an individual that can lead with passion, ensuring quality care, fostering teammate development, boosting revenue, ensuring compliance, spearheading impactful community outreach, and achieving outstanding business results. You will serve as the driving force behind operational and financial excellence in your designated region, you’ll craft innovative strategies for both new and existing clinics in partnership with senior leadership to implement company-wide programs and initiatives, ensuring seamless alignment with our overarching objectives and goals. If you’re ready to make the transition from single-site leadership to the exciting realm of multi-site, regional responsibility, or if you are already leading a multi-site team, apply now and be a key player in driving success at every turn!

RESPONSIBILITIES:

  • REGIONAL OPERATIONS OVERSITE:
    • Ensure peak performance, efficiency, and quality in regional company operations, emphasizing quality care, exemplary customer service, and fiscally responsible resource management.
    • Drive alignment to key initiatives throughout the region by maintaining ongoing communication on-site/system/regional performance.
  • LEADERSHIP AND TEAM MANAGEMENT:
    • Effectively lead and manage a multi-unit distributed workforce, fostering scalable performance and championing change across the region.
    • Develop and coach regional teams to instill accountability for exceptional patient experience and site-level performance in a dynamic, multidisciplinary environment.
  • CROSS-FUNCTIONAL COLLABORATION AND PROJECT MANAGEMENT:
    • Partner effectively with cross-functional teams to implement coordinated and cohesive workflow and projects aimed at maximizing the patient and teammate experience.
    • Assist in the development of processes and procedures, compliance strategies, and patient care and satisfaction analysis.
  • REGULATORY COMPLIANCE AND STANDARDS:
    • Ensure all clinics within the assigned region adhere to all federal, state, and local regulatory agency requirements and regulations, as well as company policies and standards.
    • Oversees employee learning and development needs.

 

KNOWLEDGE SKILLS, AND ABILITIES

  • Demonstrated success in driving initiatives that yield strong results
  • Outstanding record of leadership and management success
  • Travel up to 75% and regular on-site presence expected
  • Preferred prior experience in an outpatient setting with multi-site responsibility
  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred

Skills & Qualifications

QUALIFICATIONS:

  • EXPERIENCE
    • Required: 2+ years of multi-site management experience
    • Preferred: 5+ years of industry experience

 

  • EDUCATION:
    • Required: Bachelor degree or combination of equivalent education/work experience

BENEFITS AND PERKS:

  • PTO (Paid Time Off)
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Apply Now

Job Number: 9045

Behavioral Health CounselorVirginia Beach, VA

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Why You’ll Love This Job

BEHAVIORAL HEALTH COUNSELOR 

Eligible for 5K Sign-On Bonus! 

Are you a dedicated and experienced Counselor with a passion for assisting individuals on their journey towards recovery? We’re looking for a proactive and compassionate Counselor to contribute to our treatment team. If you excel in a dynamic counseling environment, possess a profound understanding of addiction therapy, and are committed to delivering quality care, your role will be crucial in shaping the future of our therapeutic programs. Join us in making a meaningful impact on the lives of those seeking recovery. Apply now and become a key contributor to our mission of supporting individuals on their path to wellness! 

 

RESPONSIBILITIES: 

  • CLINICAL CARE: 
    • Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines. 
    • Provide crisis and de-escalation techniques. 
    • Conduct individual counselor sessions as appropriate to competency level. 
  • TREATMENT PLANNING AND PROGRESS MONITORING: 
    • Assist with treatment planning. 
    • Review progress towards treatment plan goals. 
  • COORDINATION AND COMMUNICATION: 
    • Coordinate patient care with the onsite multidisciplinary team. 
    • Ensure timely care delivery, meeting performance standards, and ensuring a high-quality patient experience. 
    • Attend required meetings, including on-site staff meetings and multidisciplinary team meetings. 
    • Carry and effectively manage a caseload of patients. 

 

  • DOCUMENTATION AND COMPLIANCE: 
    • Timely and comprehensively document all necessary treatment data into the electronic patient health record. 
    • Follow adherence to all necessary regulatory and company compliance requirements. 
    • Attend required meetings, including individual and group supervision, and quarterly in-service. 

 

KNOWLEDGE SKILLS, AND ABILITIES 

  • Excellent verbal and written communication skills 
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients 
  • Competent at working with a diverse population of colleagues and patients 
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency 
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment 
  • Adaptable and agile within a dynamic work environment 
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred 
  • Embraces BrightView’s culture of compliance – operates with a high degree of integrity and compliance to work standards and regulatory requirements 
  • Familiarity with HIPAA and 42-CFR Part 2 desired 
  • Prior experience with harm reduction a plus 

Skills & Qualifications

QUALIFICATIONS: 

  • EXPERIENCE 
  • Required: 1 year of experience in a relevant field 
  • Preferred: 2 years of experience in a relevant field 
  • EDUCATION: 
  • Required: Consistent with state-level regulation and requirements, bachelor’s degree

 

LICENSES AND CERTIFICATIONS 

  • REQUIRED: Active clinical certification or licensure consistent with state-level regulatory requirements, at minimum e.g. CSAC-S, CSAC, Resident in Counseling, LCSW-S, LCSW, LPC

 

BENEFITS AND PERKS 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match. 
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
  • Tuition Reimbursement after 1 year in related field 

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 

 

Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 

Apply Now

Job Number: 8657

Nurse Practitioner/PA-C (Addiction Medicine)Virginia Beach, VA

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Why You’ll Love This Job

About BrightView Health 

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach. 

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment and Clinical Services.  

 We continue to grow our presence nationwide as we stay committed to serving patients and saving lives! 

Position Summary: 

The Advanced Practitioner will be responsible for providing medical services in collaboration 

with a licensed physician. The Advance Practitioner will implement treatment plans in 

coordination with the supervising physician and inform patients about the medical 

components of their treatment. The goal of this position is to be a key component of the 

integrated care team that provides high quality comprehensive care to each of our patients. 

Job Responsibilities: 

  • Mentor and conduct professional development activities in medical subjects relevant to the patient’s treatment. 

  • Participate in all trainings as required by federal, state, local, and accrediting agencies and comply with all accrediting, federal, state, and local regulatory agency requirements. 

  • Develop and present training content for education on various medical topics relevant to 

substance use disorders and general good health practices. 

  • Perform medical services within the scope of his/her education, training, and expertise. 

  • Ensure implementation of medical quality health standard for both patients and employees. 

  • Provide medical input into overall program philosophy, treatment services, and patient 

care. 

  • Provide a response to emergency care providers when they require consultation for one of 

the program patients. 

  • Collaborate whenever necessary with other physicians, clinics or hospitals participating in the treatment of program patients. 

  • Attend weekly treatment team meetings, as well as outside seminars and training. 

  • Hold a basic understanding of drug/alcohol abuse and addiction and keep updated on 

current drug abuse and treatment information. 

  • Develop professional, helpful, and effective relationships with patients, team members, and constituents. 

  • Ensure treatment center meets all accreditation standards related to medical, health, and 

safety issues. 

Skills & Qualifications

Job Qualifications: 

  • Master’s degree or equivalent 

  • Active state licensure (FNP/APRN/CNP/PMHNP/PA-C) 

  • 3 to 5 years’ experience preferred, with at least 1 year of experience in addiction treatment setting preferred 

  • D.E.A licensure as required by BrightView 

What BrightView Has to offer 

  • PTO (Paid Time Off) 

  • Immediately vested and eligible in 401k – BrightView will match 100% of the first 3% of Employee contributions and 50% of the next 2% of contributions.  

  • Company sponsored ongoing training and certification opportunities. 

  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 

  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 

  • Tuition Reimbursement after 1 year in related field 

Apply Now

Job Number: 6606