Manager, Learning & Development Job – Norwood, OH

Job Summary: We are seeking an agile and experienced Manager of Learning and Development to conceptualize and create meaningful learning programs that support the professional growth and development of BrightView’s multispecialty and interdisciplinary teams. This position will develop programs that support the personal and professional growth of BrightView’s teammates across the spectrum of the talent journey, from onboarding, to personal professional development, to matrixed learning programs that support the company’s business goals and talent engagement objectives.

Responsibilities:

• Learning Strategy Execution:
  • Facilitate the execution of learning initiatives, coordinating logistics, scheduling, and resources to ensure seamless delivery of training programs.
  • Conduct appropriate and comprehensive intake with key business stakeholders to understand and evaluate learning needs.
  • Create and deliver programs with cross functional teams that address organizational learning needs and achieve established business goals.
  • Create multi-modal delivery programs, both in person, virtual and asynchronous programs to provide flexible learning experiences for Brightview’s teams.
• Curriculum Implementation and Management:
  • Build, maintain, organize and update BrightView’s catalog of learning tools and resources.
  • Conduct a wide range of curriculum-based learning programs, including e-learning modules, instructor-led training, workshops, and other learning resources.
  • Monitor and evaluate the impact of learning programs, collecting feedback and data to drive continuous improvement.
  • Coordinate and validate curricula with subject matter experts to ensure the accuracy, relevancy, and effectiveness of learning materials.
• Technology Integration:
  • Own the content deployment of the Learning Management System (LMS) and other identified technology tools
  • Stay up-to-date with advancements in learning technologies and platforms, and recommend their integration to enhance learning experiences.
  • Leverage e-learning tools, Learning Management Systems (LMS), and other digital resources to create a blended learning approach.
• Stakeholder Collaboration:
  • Collaborate with department heads, managers, and executives to understand their teams' learning needs and develop customized training solutions.
  • Foster strong relationships with external partners, vendors, and industry experts to bring cutting-edge insights and resources to the organization.
• Performance Measurement:
  • Establish key performance indicators (KPIs) to assess the effectiveness and impact of learning programs on employee performance, engagement, and organizational goals.
  • Provide regular reports and data-driven insights to leadership regarding the success of learning initiatives.