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Manager of Onboarding and TA Operations JobNorwood, OH

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Why You'll Love This Job

SUMMARY: As a Manager of Onboarding and TA Operations, you will play a pivotal role in shaping the success of our organization by ensuring a seamless and positive onboarding experience for all new hires. This role requires a strategic thinker with a strong focus on running, conducting new hire orientation, managing applicant tracking system (ATS) reports, and overseeing all aspects of preboarding and onboarding processes.


    • Lead and manage a comprehensive new hire orientation program.
    • Conduct engaging and informative orientation sessions to introduce new employees to the company culture, values, policies, and key stakeholders.
    • Collaborate with hiring managers and HR partners to streamline preboarding processes.
    • Partner with other departments involved in the onboarding process including, but not limited to Credentialing, IT, and Operations.
    • Oversee the creation and distribution of preboarding materials to prepare new hires for a smooth transition into the organization.
    • Ensure compliance with all preboarding and onboarding documentation and procedures.
    • Develop training materials and resources for managers involved in the onboarding process.
    • Conduct training sessions to educate employees and managers on onboarding best practices.
    • Utilize the ATS to its full potential, ensuring accurate and up-to-date data for reporting and analytics.
    • Generate regular reports on recruitment and onboarding metrics, providing insights and recommendations for continuous improvement.
    • Responsible for reporting configuration, systems integration and vendor management to maintain and update functionality of the platform on an ongoing basis.
    • Training of new hires on ATS system
    • Continuously evaluate and refine onboarding processes to enhance efficiency and effectiveness.
    • Identify opportunities for automation and technology integration to streamline onboarding workflows.
    • Partner with cross-functional teams, including HR, IT, Facilities, and department heads, to coordinate and facilitate onboarding activities.
    • Maintain open communication channels with new hires, ensuring their needs and concerns are addressed promptly.

Skills & Qualifications


  • Bachelor’s degree in human resources, Business Administration, or a related field.
  • Proven experience in talent acquisition, onboarding, or related HR functions.
  • Strong understanding of applicant tracking systems and proficiency in data analysis.
  • Excellent organizational and project management skills.
  • Exceptional communication and interpersonal skills.
  • Ability to adapt to a fast-paced environment and manage multiple priorities.
  • Demonstrated commitment to continuous improvement and innovation in onboarding practices.

We offer competitive compensation packages, comprehensive benefits, and a supportive work environment dedicated to professional growth and development.

BrightView is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Job Number: 7491

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