Operations Director Job – Somerville, MA

About BrightView Health 

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach. 

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment and Clinical Services.  

 We continue to grow our presence nationwide as we stay committed to serving patients and saving lives! 

Position Summary: 

The primary purpose of this position is to directly supervise the medical, clinical supervisor, and support staff within the facility along with conducting overall administrative and fiscal operation. 

Job Responsibilities: 

• Fulfill Program Administrator Role as outlined by State Administrative Code. 

• Develop, implement, and enforce company procedures according to agency, state, 

federal, and accreditation standards. 

• Work alongside community outreach to establish and maintain community relationships. 

• Plan and administer managerial, operational, fiscal, and reporting components of the 

organization. 

• Ensure the safety and well-being of staff and clients through the development and 

implementation of policies and procedures addressing health and safety accreditation 

standards. 

• Participate in the Performance Improvement Plan for client care, staff retention, and 

staff performance. 

• Manage all staff onsite and ensure they are assigned duties based on education, experience, competency, and job description. 

• Conduct annual performance reviews of all staff. 

• Ensure that policies for documentation in the client record are adhered to and timely. 

• Complete all onboarding/orientation trainings for any new team members  

• Complete all annual trainings required by program, state, and Joint Commission. 

Job Qualifications: 

• 2-5 years of experience in a human service-related field, preferably in a drug and alcohol 

setting, or equivalent experience required 

• Competency in administering and providing services to individuals, families, 

and/or clients  

• Experience in managing a multi-disciplinary team