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Regional Director of Operations JobAttleboro, MA

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Why You'll Love This Job

About BrightView Health 

BrightView was founded to give the people in our communities two things: help and hope. We’re changing addiction treatment by combating the disease of addiction with a comprehensive treatment approach.  

We are committed to personalizing our addiction treatment programs to each individual patient. We believe anyone can achieve the goal of life-long recovery with the help of our outpatient services which includes Medically Assisted Treatment and Clinical Services.  

 We continue to grow our presence nationwide as we stay committed to serving patients and saving lives! 

Position Summary: 

The Regional Director of Operations is responsible for maximizing BrightView's clinical and financial performance in an assigned region. The Regional Director of Operations provides leadership in the administration of the business affairs and operations of BrightView to include the direct supervision of the Operations Managers and, by extension, each treatment center's performance in the following key areas: operations, financial, staffing and employee relations, training, compliance, community relations/outreach, quality and customer service/satisfaction. This position will ensure effective implementation and execution of policies and plans to direct the growth of the Company and to achieve both long-term and short-range objectives. Travel as required. 

Job Responsibilities: 

  • Develop a strategic plan for each center within the assigned region to advance the company’s mission and objectives that achieve financial, operational, clinical, compliance and marketing goals. Assist in developing a budget to establish clear expectations. 

  • Responsible for ensuring all treatment centers within the assigned region adhere to all federal, state, and local regulatory agency requirements and regulations. 

  • Responsible for ensuring that all regulatory and internal audit corrective action plans are followed. 

  • Monitor performance against budget and take action to improve performance through revenue generation and expense control. 

  • Responsible for driving treatment center and assigned region growth efforts. 

  • Oversee company operations to ensure production efficiency, quality, customer service and cost-effective management of resources. 

  • Plan, develop and implement strategies for generating revenue opportunities for the assigned region. 

  • Develop and approve company operational procedures, policies and standards. 

  • Review statistical reports to determine progress and implement improvement plans where indicated. 

  • Monitor performance against budget and take action to improve performance through revenue generation and expense control. 

  • Develop plans for patient retention in the assigned region treatment centers. 

  • Ensure patient access to services within the assigned region. 

  • Develop and maintain a sound plan of organization. Develop a comprehensive management contingency plan that provides organization stability. Build and develop leadership teams. Hold individuals accountable for performance objectives.       

  • Ensure that the Mission, Vision, and Values are upheld throughout the organization. 

  • Review daily, weekly, and monthly treatment center reports. 

  • Submit treatment center and region reports in a timely manner. Identify positive and negative trends as well as the underlying drive. 

  • Develop key positive relationships with local industry, local government, potential key health care providers and the general public. 

  • Establish physician engagement relationships with company  

  • Authorize contract models to support existing and new service offerings. 

  • Responsible for maintaining an adequate mix of team members necessary to provide best in class patient care 

  • Ability to handle stressful situations and interact with others. 

  • Ensure company policies and procedures are followed at the assigned region treatment centers. 

  • Other duties, as assigned.

Skills & Qualifications

Job Qualifications: 

  • Bachelor’s Degree or higher preferred 

  • 5+ years of management level experience or the equivalent of education and training 

  • Ability to read and interpret financial data. 

  • Preferred prior experience in an outpatient setting with multi-site responsibility. 

  • Demonstrated success in building high performing operating teams. 

  • Demonstrated success in driving initiatives that yield strong results. 

  • Ability to travel up to 75%, 3 out of 4 weeks 

What BrightView Has to offer 

  • PTO (Paid Time Off) 

  • Immediately vested and eligible in 401k - BrightView will match 100% of the first 3% of Employee contributions and 50% of the next 2% of contributions.  

  • Company sponsored ongoing training and certification opportunities. 

  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 

  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 

  • Tuition Reimbursement after 1 year in related field 

Compensation range: 100k-110k annually (based on skills, licensure & experience)  

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Job Number: 3699

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