Targeted Case Manager – Erlanger, KY

TARGETED CASE MANAGER I

Are you a compassionate individual ready to kickstart your career in addiction treatment? BrightView Health is seeking proactive and empathetic individuals to join our team as Targeted Case Manager I. This entry-level position is a fantastic opportunity to begin your professional journey in a growing field while contributing to a company dedicated to giving back to the communities it serves.

As a Targeted Case Manager I, you will play a vital role in providing case management services for BrightView’s patients, particularly in the specialty of Substance Use Disorder (SUD). If you are passionate about making a positive impact and building confidence in your abilities, this is the perfect starting point for your career. Join us in our mission to support individuals on their path to wellness and make a meaningful difference in the lives of those seeking recovery. Apply now and become an essential part of our team as we work together to transform lives and build healthier communities!

RESPONSIBILITIES:

• PATIENT ASSESSMENT AND PLANNING:
  • Assess patient eligibility for specific service needs, developing individualized integrated action plans.
• RESOURCE REFERRAL AND MONITORING:
  • Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
  • Assist patients in accessing medical, social, education, and employment resources.
• DOCUMENTATION AND REPORTING:
  • Complete detailed reports on needs assessment and case management activities.
  • Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
• PATIENT SUPPORT AND COORDINATION:            
  • Provide crisis and de-escalation techniques.
  • Ensure patients have reliable transportation to BrightView and other care providers.
• PROFESSIONAL DEVELOPMENT AND COMPLIANCE:
  • Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
  • Adhere to regulatory and company requirements in documentation and evaluation.
  • Participate in TCM audit, meeting assessment and treatment plan completion expectations.

KNOWLEDGE SKILLS, AND ABILITIES

• Excellent verbal and written communication skills
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
• Competent at working with a diverse population of colleagues and patients
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment
• Adaptable and agile within a dynamic work environment
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
• Familiarity with HIPAA and 42-CFR Part 2 desired
• Prior experience with harm reduction a plus